1. Content of the agreement
The agreement entitles the Customer to the following each calendar month, as long as the subscription is active and payment obligations are met:
2 optional massages at SPA Venera.
All types of massage offered by SPA Venera at the time of booking can be selected (subject to availability).
Duration per massage: minutes.
Massages must be used within SPA Venera's opening hours and available capacity. The Customer is responsible for arriving punctually at the agreed time.
2. Price and payment
Subscription price: 800, 1,500 or 2400 NOK per month based on which plan is chosen.
Payment method: ■ Direct debit ■ Card payment ■ Invoice
Monthly payment/due date: One month from the date of signing.
In the event of non-payment, SPA Venera may temporarily suspend the subscription and refuse to accept bookings/provide services until payment has been received. Any reminder fees and late payment interest may be added in accordance with applicable rules.
3. Booking, cancellation, and no-shows
Appointments can be booked via: ■ Telephone ■ Online booking ☐ Email.
Cancellations must be made at least .. hours before the agreed appointment time, unless otherwise agreed in writing.
In the event of late cancellation or no-show, the massage will be considered used.
4. Use of massages and restrictions
Massages are personal and cannot be transferred to others without the written consent of SPA Venera.
Massages cannot be exchanged for cash or other goods/services, unless otherwise agreed in writing.
Unused massages can be transferred for up to 1 (one) month. Massages older than this will be forfeited without refund.
5. Commitment period and termination
Commitment period: 12 (twelve) months from the start date (see point 12). The subscription will then continue until it is terminated.
Termination after the binding period: The subscription can be terminated with 1 (one) month's written notice before the next payment/due date.
Termination during the binding period: The subscription cannot be terminated during the binding period without significant breach of contract or other statutory right of termination. Upon termination during the binding period, SPA Venera may demand payment for the remaining binding period, less any costs saved, to the extent that this is in accordance with applicable rules.
Termination must be sent to:
SpaVeneraAS@gmail.com
6. Freezing of subscription
The customer may, upon written request, freeze the subscription for a documented reason (e.g., illness or extended travel), after agreement with SPA Venera.
Maximum freeze period: 1 month per 12-month period. Freezing must be notified no later than 14 days before the next withdrawal/due date.
7. Health information and responsibility
The customer is obliged to inform the therapist of any circumstances that may affect the treatment (e.g. injuries, pregnancy, illness, medication, or allergies).
SPA Venera may refuse, postpone, or adapt the treatment if deemed necessary for health reasons.
8. Changes to terms and prices
SPA Venera may change prices and terms with 30 days' written notice. The customer may terminate the subscription (effective after the binding period) if the changes are not accepted.
9. Personal data
The customer's personal data is processed in accordance with applicable privacy legislation and is used for the administration of the subscription, booking appointments, and customer communication. Personal data will not be disclosed to third parties unless there is a legal basis for doing so.
10. Disputes and choice of law
The agreement is governed by Norwegian law. Disputes will be resolved amicably. If this is not successful, the case may be brought before the relevant appeal bodies and/or ordinary courts.
Translated with DeepL.com (free version)
1. Content of the agreement
The agreement entitles the Customer to the following each calendar month, as long as the subscription is active and payment obligations are met:
2 optional massages at SPA Venera.
All types of massage offered by SPA Venera at the time of booking can be selected (subject to availability).
Duration per massage: minutes.
Massages must be used within SPA Venera's opening hours and available capacity. The Customer is responsible for arriving punctually at the agreed time.
2. Price and payment
Subscription price: NOK 1,500 per month.
Payment method: ■ Direct debit ■ Card payment ■ Invoice
Monthly payment/due date: One month from the date of signing.
In the event of non-payment, SPA Venera may temporarily suspend the subscription and refuse to accept bookings/provide services until payment has been received. Any reminder fees and late payment interest may be added in accordance with applicable rules.
3. Booking, cancellation, and no-shows
Appointments can be booked via: ■ Telephone ■ Online booking ☐ Email.
Cancellations must be made at least .. hours before the agreed appointment time, unless otherwise agreed in writing.
In the event of late cancellation or no-show, the massage will be considered used.
4. Use of massages and restrictions
Massages are personal and cannot be transferred to others without the written consent of SPA Venera.
Massages cannot be exchanged for cash or other goods/services, unless otherwise agreed in writing.
Unused massages can be transferred for up to 1 (one) month. Massages older than this will be forfeited without refund.
5. Commitment period and termination
Commitment period: 12 (twelve) months from the start date (see point 12). The subscription will then continue until it is terminated.
Termination after the binding period: The subscription can be terminated with 1 (one) month's written notice before the next payment/due date.
Termination during the binding period: The subscription cannot be terminated during the binding period without significant breach of contract or other statutory right of termination. Upon termination during the binding period, SPA Venera may demand payment for the remaining binding period, less any costs saved, to the extent that this is in accordance with applicable rules.
Termination must be sent to:
SpaVeneraAS@gmail.com
6. Freezing of subscription
The customer may, upon written request, freeze the subscription for a documented reason (e.g., illness or extended travel), after agreement with SPA Venera.
Maximum freeze period: 1 month per 12-month period. Freezing must be notified no later than 14 days before the next withdrawal/due date.
7. Health information and responsibility
The customer is obliged to inform the therapist of any circumstances that may affect the treatment (e.g. injuries, pregnancy, illness, medication, or allergies).
SPA Venera may refuse, postpone, or adapt the treatment if deemed necessary for health reasons.
8. Changes to terms and prices
SPA Venera may change prices and terms with 30 days' written notice. The customer may terminate the subscription (effective after the binding period) if the changes are not accepted.
9. Personal data
The customer's personal data is processed in accordance with applicable privacy legislation and is used for the administration of the subscription, booking appointments, and customer communication. Personal data will not be disclosed to third parties unless there is a legal basis for doing so.
10. Disputes and choice of law
The agreement is governed by Norwegian law. Disputes will be resolved amicably. If this is not successful, the case may be brought before the relevant appeal bodies and/or ordinary courts.
Translated with DeepL.com (free version)
